Don't charge for app services in a stopped state
I've just been charged for 7 app service websites that have been in a stopped state all month. I have no idea why you charge for apps in a stopped state as they are not consuming any compute hours!
Please don't charge for apps in a stopped state.
I’m sorry for the inconvenience but this is by design as stopping the app shouldn’t delete the other resources contained in the App Service Plan.
Since billing is defined by the App Service Plan’s tier (free, shared, basic, standard, premium), to stop billing you’ll need to scale down to the free tier of the plan.
Oded, App Service
Andrew Van Vlack commented
What is the point of having the pricing calculator for Azure App Services have an hourly rate if you can't turn it off without breaking the features of App Service? Not really pay-as-you-go if I have to disable features just to scale it down just to pause billing when they are not in use.
Joseph Wise commented
Whats the point or per second billing when you get charged when not using it. Very misleading and also expensive hosting if you get charged for no usage.
Mike Kostuch commented
I completely agree. We use s1 and can't go down from there with custom domains and settings. We shouldn't have to pay the full price if it's stopped, just the storage costs.
I haven't seen a transparent way to scale down. I end up deleting the whole resource and starting over... very inconvenient. and I'm just learning Azure. Seems more trouble than it's worth..
Zoltán Lehóczky commented
Added idea stressing that a reduced charge (not no charge) would be suitable as well: https://feedback.azure.com/forums/169385-web-apps/suggestions/38194711-charge-less-for-app-services-in-stopped-state
Zoltán Lehóczky commented
I don't know why this was declined. While I agree that having a stopped app service shouldn't necessarily be free (since you're still using storage) it also shouldn't cost the same as having it running, since you don't use any CPU or memory. As others have said due to the feature differences between tiers once you use Standard you can't scale back below S1, which is EUR 60/month (that you pay for the few hundred MB of static storage your app uses when stopped).
Ravi Shankar commented
if we scale down to free tier then certificates and deployment slots will be deleted. So there is no easy going back. The only way to come back is run scripts to create it again.So first create with scripts. Delete them or take them to free tier then run the same scripts to create them again.
I agree with Jeff. You should be able to stop (deallocate) the app service and stpo the billing when not in use. Othewise we will not use the app serices and instead use VMs or worse use other plataform/comany that allow so.
Frederik Theisen commented
How do I scale down to the free tier?
I want to use Azure, but I'm a student and I don't earn any money off of the software I'm designing.
Also I don't have any users, so the load is zero most of the time. How do I change to the free tier?
Is it possible to host a mobile app service for free? (or less than the 15€ a month it costs for app service + SQL database)
Jeff Dodds commented
I disagree with the declination. I get the the App Service Plan is effectively a VM that you are paying for and the App Services are just sites running on that VM.
But you need to give us a way to Stop the App Service Plan and eliminate or at the very least reduce costs. Picture my scenario, I have a complex set of App Services that use custom domains and Deployment Slots. It is not currently in use but I have no way to reduce our costs on it as if I scale down to a free plan I'll lose the settings.