How can we improve Azure Active Directory?

Merge office365 and live accounts that use the same email address

I use both Azure/msdn and office 365
I already had an msdn account mvdl@our-company.com ( Windows Live account) and our company recently migrated to Office 365 which resulted in a mvdl@our-company.com Office365 account.

Wich is causing a lot of grieve when switching between asure web portal / msdn web portal / office 365 web portal

Even when I have no portals open, I cant switch accounts. I need to explicity open the portal that I last logged in to. Log out, and then I can switch accounts.

And having both office 365 portal and Azure portal open at the same time is impossible.

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    MarcoMarco shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

    26 comments

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      • DanielDaniel commented  ·   ·  Flag as inappropriate

        Just another thought: If you want to be a "cloud first, mobile first" company you should really figure out processes like this. And I still wonder what will happen to my paid for Windows Phone Apps when I connect it to the migrated Exchange Online mail account, because it keep telling me this will change my identity (it is connected to a Live Account as of now).

      • DanielDaniel commented  ·   ·  Flag as inappropriate

        This will probably affect every company that moves production services to O365 and/or Azure. We are a Gold Partner, too, and want to make use of our IURs, but this is a pretty big issue because we have mostly developers that will use MSDN, Azure and O365.

      • Mark BurlandMark Burland commented  ·   ·  Flag as inappropriate

        Our school was using Live@EDU. When MS disbanded that and folded schools into Office365 for Education they automatically created new Live accounts from the old Live@EDU accounts. What this meant for, for example, is I now have an Office365 account under the username mark.burland@st-marks.essex.sch.uk and a Live account under the username mark.burland@st-marks.essex.sch.uk but these are two entirely separate entities. Guess which account I have to use for our eAgreement and VLSC? You guessed it, not my organisational (Office365) account, but the ethereal Live account. Bonkers. Absolutely bonkers. When I queried this with Microsoft they had no clue what I was on about. Drives me insane.

      • Anonymous commented  ·   ·  Flag as inappropriate

        Still no solution to this? We have a scattering of Live ID's and we are looking to fully migrate to O365, but we are sticking with the "onmicrosoft.com" domain for all office services until this gets resolved. Thanks!

      • Anonymous commented  ·   ·  Flag as inappropriate

        same problem here, my company partner account is setup with a microsoft live account but my office 365 and azure are linked to a 2nd account of the same name.

        If i now try and activate azure as a partner platform i get a 2nd azure instance created linked to my MS live account, but cannot communicate with the 365 domain.

      • Mike SanlonMike Sanlon commented  ·   ·  Flag as inappropriate

        This is a major pain point for us. What's most galling that it effects your best customers. The more Microsoft services you sign up for (with your corporate email as your user id) - the worse it gets.

      • AllanAllan commented  ·   ·  Flag as inappropriate

        I too am having this issue, is there any resolution yet? There is no link to where this got moved too as mentioned by the ADMIN post.

      • IKIK commented  ·   ·  Flag as inappropriate

        I am trying to setup Azure AD and office365 to sync password with windows live account, so remote users whose PC are not on domain can login with single-sign-on.

        Is there any way to do this?

      • Andrew ScothernAndrew Scothern commented  ·   ·  Flag as inappropriate

        I have just discovered this issue also. It is a major pain!

        We are just moving to Office 365 and also already use both Azure and MSDN. Our devs are going to be spitting tacks at having to constantly log out and back in of different accounts.

      • Richard WestonRichard Weston commented  ·   ·  Flag as inappropriate

        Thanks for starting this. Totally agree. Use Azure, 365, Windows sign-in etc and having to use 2 separate accounts is frustrating. Especially when I ended up with both being the same email address :(

      • Uri RoitmanUri Roitman commented  ·   ·  Flag as inappropriate

        Marco, thank you for rising this tread.

        Same problem here, we are a gold partner with MSDN Azure and Office 365.

        Joining to this tread to see if any resolution will be found to this problem.

      • RobertRobert commented  ·   ·  Flag as inappropriate

        Separate them. Had the same problem. Have your email Admin give you an extra email alias (i.e. First.last@...) Go to live.com, sign in with current email, add the new email alias, then remove the original.

      • MarkMark commented  ·   ·  Flag as inappropriate

        Me too. I have my visual studio online account, and my Office 365 account. Both have the same email address, but when I log in, I have a hard time knowing which one I'm going to get... and if it's the wrong one, I have no idea how to switch it to the other one.

      • Georg ScholzGeorg Scholz commented  ·   ·  Flag as inappropriate

        Yes, please sort this out! My ideal case would be to have a single login for all Microsoft Services. And in case someone opts to have multiple logins , there should be an easy way to switch between accounts.

      • Mark HildrethMark Hildreth commented  ·   ·  Flag as inappropriate

        I totally agree. We created a Microsoft account (admin@company.com) so that we could create Windows Azure subscriptions. We then we've adopted Office 365, creating an account using that Microsoft account. We set up dir sync (to Office 365) thinking this would allow us to give our staff access to the Azure subscriptions using their sync'd accounts, but we are left with two disparate AD tenants: one of Office 365 (sync'd) and one under the Microsoft account (not sync'd).

      • Anonymous commented  ·   ·  Flag as inappropriate

        This is not really an Azure issue. This is how the client stores cookies. In IE use inprivate browsing. This prevents storing cred info.

      • Anonymous commented  ·   ·  Flag as inappropriate

        Please please please please please sort this out. Ive just moved my corporate email from Gmail to Office365 and its been a MASSIVE pain in the ******. Microsoft services are now confused over my email address, I have to keep logging in and out of everything, its just completely crazy that when I moved my corporate email over that it created new microsoft ID's with the same email address. What drugged-up employee at Microsoft had that great idea ??????

        Now I've gotta setup my GMAIL corporate email all over again - what a disaster

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